Job type: Full-time
Full job description
Housekeeping Host
A Housekeeping Host will support all Housekeeping and Laundry with visitor requests examining each request and delegating between the crew members, so that work can be completed in an efficient and well timed manner ensuring an wonderful journey for our Guests.
What will I be doing?
As Housekeeping Host, you will help all Housekeeping and Laundry team for all components through delegating the everyday things to do Housekeeping and Laundry within the hotel. Specifically, a Housekeeping Host will perform the following tasks to the best standards:
Ensure consistently high operating requirements in each and every region of Housekeeping and Laundry, as recognized d through the inn brand standards
Be a reliable and encouraged member of the Housekeeping team
Communicate absolutely and constructively with team members in all areas of the lodge to assist deliver top notch brand-unique guest experiences at our hotel.
Always supply ‘fair share’ in crew tasks and assist colleagues whose workload may additionally quickly be heavy, this includes supporting out in F&B carrier and stewarding
Provide positive suggestions/feedback to your Line Manager on products, processes and techniques to make contributions to our continuous improvement efforts
Be conscious of deliberate group conferences and studying sessions and attend as required
Show activity in studying some thing new each and every day.
Participate positively in pre and submit shift briefs and motel group huddles and observe gaining knowledge of the next day
Volunteer to participate in agency campaigns like Travel with Purpose or TM committees
Execute obligations as assigned with the aid of the Hotel Leadership team
Be open to acquiring new understanding and abilities in areas such as visitor service, stewarding, kitchen or protection to be capable to supply help to these departments the place required, and at the equal time improve possibilities of a faster profession progression
Execute cleaning responsibilities as assigned with maximum degrees of skill, knowledge, dedication and efficiency.
Be acquainted with our CleanStay standards and processes and dutifully apply them
Organise your assigned ‘work area’ to be able to execute assigned housekeeping duties effectively & efficiently, to the required CleanStay, company and inn standards
Take time to be a brilliant host and engage with company in public areas such as corridors, elevators, in front of visitor rooms etc. Greet pleasant and with a smile on your face, do a bit of small talk, ask for their remarks and enquire what you and your colleagues can do to make their visitor trip an even better one
What are we searching for?
A Housekeeping Attendant serving Hilton is continually working on behalf of our Guests and working with other Team Members. To correctly fill this role, you must preserve the attitude, behaviours, skills, and values below:
Planning and organizing
Good oral and written communication
Previous journey in Laundry
Good interpersonal skills
Proficiency, at intermediate level, with computer systems and laptop programs, together with Microsoft Office
Committed to delivering a excessive degree of purchaser service
Excellent requirements of clean
It is effective in this function if you display the following competencies and advantages:
Ability to work in a team
Excellent interest to detail
Positive Attitude
What will it be like to work for Hilton?
Hilton is the main global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has presented commercial enterprise and leisure travelers the best in accommodations, service, amenities and value. Hilton is dedicated to persevering with its way of life of offering brilliant visitor experiences throughout its . Our imaginative and prescient “to fill the earth with the light and warmth of hospitality” unites us as a crew to create tremendous hospitality experiences around the world each and every day. And, our splendid Team Members are at the heart of it all!