Waiter – East London

Empact Group

East London, Eastern Cape


Posted 02 February 2024 –
Closing Date 23 February 2024

Job Details

Division : Empact Group Food Solutions
Minimum experience : Entry Level
Company primary industry : Food and Beverages
Job functional area : Other
Contract term : Contract Term

Job Description

The incumbent will be responsible for taking orders and deliver food and beverages to customers serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties.
Education and Experience required:

Minimum of 1 year experience as a waiter in catering environment is essential

Matric is essential

Experience in a Hotel environment will be an advantage

Butler or Housekeeping experience

Knowledge, Skills and Competencies:

Knowledge of and compliance with food safety standards.

Proven work experience as a Waiter or Waitress

Hands-on experience with cash register and ordering information system

Basic math skills

Attentiveness and patience for customers

Excellent presentation skills

Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment

Active listening and effective communication skills

Team spirit

Flexibility to work in shifts

Key areas of responsibility:

Greet and escort customers to their tables

Present menu and provide detailed information when asked (e.g., about portions, ingredients, or potential food allergies)

Prepare tables by setting up linens, silverware, and glasses

Inform customers about the day’s specials

Offer menu recommendations upon request

Up-sell additional products when appropriate

Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization

Communicate order details to the Kitchen Staff

Check dishes and kitchenware for cleanliness and presentation and report any problems

Arrange table settings and maintain a tidy dining area

Deliver checks and collect bill payments

Carry dirty plates, glasses, and silverware to kitchen for cleaning

Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g., parties)

Follow all relevant health department regulations

Provide excellent customer service to guests

Apply online

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