CALL CENTRE AGENTS REF NO: HR4/4/3/1/CCA/UIF (X3 POSTS)

SALARY: R176 310 per annum
CENTRE: Unemployment Insurance Fund: Pretoria

REQUIREMENTS: Grade 12 Certificate/equivalent. No experience is required. Knowledge: Unemployment Insurance Act (UIA), Unemployment Insurance Contributions Act (UICA), Batho Pele Principles, Call Centre Operating System. Skills: Communication (verbal and written), Listening, Computer Literacy, Interpersonal, Customer Focused.

DUTIES: Provide inbound and outbound call services. Render helpdesk services. Maintain the enterprise database.

ENQUIRIES: Ms. JN Twala and Mr. NG Kgatle Tel No: (012) 337 1855/1563

APPLICATIONS: Chief Director: Human Resources Management, P O Box 1851, Pretoria, 0001 or hand transport at nook Lilian Ngoyi and Pretorius Street, ABSA Towers Building, Pretoria.
FOR ATTENTION: Sub- directorate: Human Resources Management, UIF

CLOSING DATE: 18 November 2022 at 16:00

NOTE : Instruction: Applications quoting the applicable reference variety should be submitted on the new structure Z83, attainable from any Public Service Department or on the web at www.gov.za/documents. Received functions the usage of unsuitable software for employment (old Z83) will no longer be considered. Each software for employment shape ought to be completely completed, duly signed, and initialed with the aid of the applicant. Failure to totally complete, preliminary, and signal this structure can also lead to disqualification of the utility at some stage in the determination process.

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