Receptionist (Hospitality)

Front of House / Receptionist (Hospitality) – Mpumulanga
R 8 000 – R 12 000
Please Note: This is a live-in position
· Previous industry experience in a similar role is essential
· Must be friendly and approachable, with good communication skills
· Must have an excellent telephone manner
· Must be fully bilingual
· Must be neat and presentable
· Must work well under pressure
· Must be client service orientated
· Must be computer literate and highly proficient in Excel
· Experience in Pastel is a plus
· Must be willing to work flexible hours
· Must have contactable references
· Greeting and welcoming guests
· Guest Liaison:
· Handling any queries and/or complaints
· Resolving queries and/or complaints timeously and in a professional and courteous manner
· Accurately manage guest accounts and billing procedures
· Making sure Reception and FOH is kept neat and tidy at all times
· Email correspondence with guests, management etc
· Making bookings and reservations, and recording these accurately
· Keeping record of cancellations
· Keep up to date with room prices and special offers
· Report any maintenance, breakage or cleanliness problems to the relevant Manager
· Petty cash control
· Undertake all training as required
· Adhere to all fire safety test procedures
· Filing
· Switchboard
· Ad-hoc duties as required
· R 8 000 – R 12 000 (dependent on experience)
Send CV to (use the full job title, including the Town/City as a reference)
Please send CV as a “Word” or “PDF” attachment
CV’s sent on Google Drive will not be opened
If you have not heard from us within 14 days, your application has been unsuccessful

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