Hydraulics Internal Sales Assistant wanted: Apply Now
5 Yrs Hydraulics Internal Sales experience
Excellent Product Knowledge (product information and costs)
Receive telephonic or written quotation requests
Correctly interpret customer requests and requirements
Checking if there is a client history and understanding that history in relation to the current request
Investigating different product options available in connection to customer request. Recommend alternate products based on cost, availability or specifications
Sourcing products from our data base including costs and selling prices
Compose a detailed Quote for customer either telephonically or written.
Present price, discounts (specials to specific customers), credit and terms as per our company specifics
Provide accurate information regarding availability of in-stock items
Provide accurate information regarding items that need to be manufactured
Provide accurate information relating to shipment dates or delivery dates of out of stock items
Assist with counter sales
Facilitating the process of an order by preparing a Sales Order
Remain up to date on new products and customer preferences by attending sales meetings, in-house product training and Trade Shows
Setup and maintain customer information files (special prices, part numbers, etc)
Identify customer satisfaction or dissatisfaction and relate information to management and external sales representatives
Manage time effectively, meet personal goals and work effectively with other team members and other departments
Communicate to Purchasing Department unexpected increase or decrease in demand for products
Assist in scheduled physical stock counts.
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