CLIENT SERVICE OFFICER REF NO: HR4/4/5/75

SALARY: R211 713 per annum
CENTRE: Richards Bay Labour Centre / Eshowe Satellite

REQUIREMENTS: Matriculation/ Grade 12. Knowledge: All Labour Legislations and Regulations, Private Employment Agency regulations and related ILO conventions, Public Service Regulations, Public Service Act, Knowledge of the Departmental Policies, Procedures and Guidelines, Batho Pele principles. Skills: Interpersonal, Telephone etiquette, Interviewing, Computer literacy, Communication, Ability to interpret legislation, Problem-Solving.

DUTIES: Render services at the help desk as the first point of entry within the Registration Services. Render Employment Services to all the Clients who visit the Labour Centre. Resolve all complaints on all Labour Legislations received from Clients. Receive all Unemployment Insurance Benefits Applications and Employer declarations. Receive application forms in terms of the Compensation for Injuries & Diseases Act (COIDA) and Employer registration forms for COIDA.

ENQUIRIES: Mr. KI Ximba Tel No: (035) 760 1614

APPLICATIONS: Deputy Director: Labour Centre Operations: Private Bag X 20033, Empangeni, 3880 OR hand deliver at 11 Lira Rink Road, Richards Bay.

FOR ATTENTION : Sub-directorate: Deputy Director: Labour Centre Operations, Richards Bay

CLOSING DATE: 30 January 2023 at 16:00

NOTE : Instruction: Applications quoting the relevant reference number must be submitted on the new form Z83, obtainable from any Public Service Department or on the internet at www.gov.za/documents. Received applications using the incorrect application for employment (old Z83) will not be considered. Each application for employment form must be fully completed, initialed, and signed by the applicant (Part F must be answered and the declaration must be completely signed). Failure to fully complete, initial, and sign this form may lead to disqualification of the application during the selection process. ONLY a fully completed, initialed, and signed new form Z83 (Section A, B, C, D, and F compulsory.

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