Company : MORE Family Collection
Skukuza, Mpumalanga
Permanent
Posted 08 August 2024
Closing Date 29 August 2024
Job Details
Division : Lion Sands – Sabi Sand
Business Unit : Housekeeping
Minimum experience : Associate
Company primary industry : Hospitality
Job functional area : Other
Job Description
This is a live-in position at a Safari Lodge in the Sabi Sand Private Nature Reserve
Sharing Accommodation and meals on site provided.
Work Cycle: 3 weeks on / 1 week off.
KEY FOCUS AREAS
Clean and prepare all guest rooms and maintain cleanliness of all vacant rooms on a daily basis according to company standard.
Spring clean guest rooms when required.
Perform room fresheners according to company standards.
Perform turn down service according to company standards.
Provide a timely and efficient portage service to guests on arrival and departure as directed by your Supervisor/Head of Department/Management.
Perform laundry service according to company standards if required.
Perform Guest Area Cleaning duties according to company standards if required.
REQUIREMENTS, QUALIFICATIONS AND SKILLS
Knowledge on the applicable / relevant property and company procedures: room cleaning, room freshener, spring cleaning, turn down service.
In depth knowledge of all cleaning products used.
Knowledge on the usage of the different colour-coded cleaning cloths to prevent cross contamination.
Knowledge and training on the operations of all appliances.
Knowledge on stock take procedures and stock control.
Basic knowledge of all MORE properties and all activities offered.
Basic knowledge of all departments/operations of your property.
MAXIMIZING YOUR IMPACT AS A MEMBER OF THE MORE FAMILY COLLECTION
Excellent attention to detail.
Guest focus philosophy, living the MORE brand and driving the MORE experience.
Excellent communication skills (written and verbal), practicing honest communication.
Team player with positive attitude, enthusiasm, and emotional control.
Excellent time management and self-discipline, interpersonal & solution seeking skills.
Proactive, use initiative and creative flair when required.
Committed and loyal, adaptable, and flexible.
Must work accurately under pressure.
People skills – tolerance, patience, and care, ability to receive constructive feedback openly.
We create opportunities and experiences for people to enrich their lives.
Our values guide our behaviours and how we act, and they help us find the right partnerships for growth:
Be AWARE (the “thoughtful” value)
Eyes and ears open
Arrive ready
Be human
Respond GENEROUSLY (the “more” value)Always respond
Give more, do more
Have a mindset of abundance
Strength in DIVERSITY (the “family” value)Act in harmony
Work together
Act inclusively
Make it BETTER (the “continuous improvement” value)
Positively influence
Keep learning
Own it